Ouch. It looks like if you say anything that the BBB deems “aversely affects (their) public image” you’re out. Not much of a fair system.
Since launching that investigative post, we’ve had a lot of resonance with other small businesses who had similar concerns about the BBB. Heed this warning: it seems that any critique of the BBB will result in losing accreditation. For many small businesses, this would be terrible news, as consumers still see the BBB as an moral organization acting with their interests in mind.
via FeeFighters – FeeFighters Loses BBB Accreditation Over Investigative Blog Post. I’ve always felt the Better Business Bureau was a little scammy, nice to know they can’t take criticism as well.